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Decision tree to solve issues

Sunflower IT, Tom Blauwendraat
- 10/12/2021 15:15:48

Hi all,

I think anyone knows about decision trees, if even as jokes:

A customer wants something like this, not the visualisation per-se, but to be able to have users click through it whenever they have an issue.

I can imagine modeling something like this, but doesnt it already exist?

I guess the Odoo "Survey" modules can do part of it, but i don't know if they support structuring the survey as a tree.

Any ideas?